Imibuzo Evame Ukubuzwa

FAQ

IMIBUZO EJWAYELEKILE UKUBUZWA

Q1.Ingabe uyinkampani ekhiqizayo noma ehwebayo?

Senza isipiliyoni seminyaka engaphezu kwe-16 emshinini wokuthengisa, umshini wokuthengisa ikhofi, umenzi weqhwa, imoto ye-EV charger R&D, ukukhiqiza, ukuthengisa nokumaketha.I-We Yile ihlonishwe njengebhizinisi lase-China National High-tech.Ifektri yethu ihlanganisa indawo engamamitha-skwele angu-52,000, etholakala ku-No.100 Changda Road, i-Hangzhou Linping Economical and Technological Development Zone.Siyakwamukela ukuvakasha kwakho!

Q2.Umshini wakho usekela luphi ulimi?

Njengamanje umshini wethu usekela isiShayina, isiNgisi, iRussia, isiFulentshi, iSpanishi, isiThai, isiVietnam.Uma unesicelo ngolunye ulimi, singakwengeza inqobo nje uma uzimisele ukusiza ngokuhumusha.

Q3.Ingabe umshini wakho ungasekela inkokhelo yethu yasendaweni ezweni lami?

Umshini wethu wokuthengisa usuqedile ukuhlanganiswa ne-ITL bill validator (NV9), i-CPI eshintsha uhlamvu lwemali C2, Gryphon, ngaphandle kwe-C3, CC6100.Mayelana nesistimu yokukhokha ngaphandle kwemali, umshini wethu usuqedile ukuhlanganiswa ne-Nayax ne-PAX.Inqobo nje uma isistimu yokukhokha eshiwo ngenhla ihlanganisa uhlobo lwemali lwezwe lakini, iyasekelwa.Ngaphandle kwalokho, i-IC noma ikhadi le-ID elingasetshenziswa kunoma yiliphi izwe.

Q4.Ingabe umshini wakho ungasekela inkokhelo yekhodi ye-QR yeselula?

Yebo, kodwa idinga ukwenza ukuhlanganiswa ne-e-wallet yakho yasendaweni kuqala.Singahlinzeka ngefayela lephrothokholi yokukhokha yomshini wethu.

Q5.Uma nginemishini engamakhulu futhi ngifuna ukushintsha yonke iresiphi yomshini, ingabe kufanele ngishintshe ukulungiselelwa komshini ngamunye ngamunye?

Ukushintsha ukulungiselelwa kweresiphi, sicela ungene kuhlelo lokuphatha iwebhu LE-LE usebenzisa isiphequluli sewebhu kukhompyutha yakho bese uchofoza u-“Push” ukuze uthumele iresiphi kuyo yonke imishini.

Q6.Ngingasithola kanjani isaziso kumakhalekhukhwini wami uma umshini untula ubhontshisi wekhofi noma kwenzeka iphutha?

Sicela usebenzise i-wechat yakho ukuhlanganisa nohlelo lwethu lokuphatha iwebhu, khona-ke uzothola isaziso mayelana nomshini ku-wechat yakho uma kwenzeka iphutha.

Q7.Ngingakwazi ukuthenga isampula ukuze ngihlolwe?Ithini i-MOQ yakho?

Yebo, sinikeza amasampula ngaphambi koku-oda ngobuningi.Kodwa siphakamisa ukuthi uthenge okungenani imishini emibili noma emithathu ngesikhathi njengoba ungase udinge ukuqhathanisa nokuhlola ngokuphindaphindiwe.Abasabalalisi noma ama-opharetha bayacelwa ukuthi babe nethimba labo lobuchwepheshe eliqeqeshwa endaweni.

Q8.Sinini isikhathi sokulethwa uma ngifaka i-oda?

Imvamisa cishe izinsuku ezingama-30 zokusebenza, ukuze uthole isikhathi esinembile sokukhiqiza, sicela usithumelele uphenyo.

Q9.Kuthiwani ngewaranti kanye nokwesekwa kwe-aftersales?

Yonke imikhiqizo inewaranti yezinyanga eziyi-12 ngemuva kokulethwa.Ngaphandle kwalokho, sinonjiniyela ochwepheshile wangemva kokuthengisa ozohlinzeka ngeziqondiso eziku-inthanethi ngamavidiyo noma izithombe.

Q10.Singaba kanjani umsabalalisi wakho ezweni lami?

Okokuqala, siyabonga ngentshisekelo yakho yokubambisana nathi.Sicela usithumelele iphrofayili yenkampani yakho, uhlelo lwebhizinisi kithi.Ummeleli wethu wokuthengisa uzokubuyisela phakathi kwamahora angu-24 okusebenza.